error code when trying to sync - Microsoft Community


receiving error code of 0xe00001ae when try sync 1 of notebooks in 1 note.  reads corrupt file in recycle bin.  of students getting message well.  tried empty recycle bin, did not help.  cannot sync either , cannot work in collaboration space.

hi kimberly,

 

please follow these 2 articles , check issue again:

troubleshoot synchronization errors in onenote 2016 windows
fix issues when can't sync onenote  onenote 2013 / 2010

 

if issue persists, share more information us?

1. screenshot of error.

2. did user before issue?

3. may know methods have tried?

4. version of onenote.

 

thanks,

qing



Microsoft Education / OneNote Class Notebook / Sync



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