Class Notebooks won't sync - Microsoft Community
have been using 1 note , class notebook since september. i have several notebooks won't sync. i multiple error messages multiple students , multiple sections. the error code 4010641. i have tried closing , reopening notebook , other suggested fixes. nothing working.
hi diane,
better understand situation, please perform following actions items:
1. delete notebook cache (for windows). close onenote application, press win + r open run window. type “onenote /safeboot” , enter open onenote in safe boot mode. click delete notebook cache , delete settings.
2. create new class notebook check outcome
3. check if issue happens in network environment.
meanwhile, please make sure onenote application date, , share version number, screenshot of error message , steps have tried.
regards,
jiaxing
better understand situation, please perform following actions items:
1. delete notebook cache (for windows). close onenote application, press win + r open run window. type “onenote /safeboot” , enter open onenote in safe boot mode. click delete notebook cache , delete settings.
2. create new class notebook check outcome
3. check if issue happens in network environment.
meanwhile, please make sure onenote application date, , share version number, screenshot of error message , steps have tried.
regards,
jiaxing
Microsoft Education / OneNote Class Notebook / Sync
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