Webcam Crashing Skype in 15063 [Creator's Update] - Microsoft Community


so on 15063 on test laptop (hp probook 4545s), , unable use webcam in skype in video call. has happened on build, , 1 previous 1 recently. way got working again newer build last time. 

issues: open call, turn on webcam, button can pressed on skype not (no preview shows up). webcam button becomes unresponsive, , other buttons on call well. can still see , hear caller. can't hang call using red button. 

selecting options in skype freezes program while in call. image of caller still there, freeze. audio fine both ways still. have close skype in processes. 

the webcam works on other programs, including camera , hangouts.  this on latest version of skype. 

tried solutions:

changing webcam driver - did see talk sonix driver hp webcam buggy (it take 3 tries come in skype) tried changing windows usb driver. still crashes.

updated skype - no effect.

only solution worked updating build. cannot remember 1 had problem though. within past month. 

i'm worried since [reportedly] creator build go out , possibly cause issues on desktop well, along other people running it. 

has had issue or know of way it?

so did more , got working.

- made sure did change windows webcam drivers (don't know if root cause seems better anyway)

- ran windows update troubleshooter. said fixed 4 things including database corruption of sort.

- uninstalled teamviewer. noticed teamviewer likes cause problems graphics related things.

- restarted. 

after started working again.



Windows Insider Program / Apps on Insider Preview / Skype / PC



Comments

Popular posts from this blog

Windows 10 does not have any of my previous Windows 7 email address. - Microsoft Community