Windows Phone 8.1 error 85010014 - Microsoft Community

nokia lumia 1020 running windows phone 8.1 not sync microsoft account.  error # 85010014 appears.  have tried things suggested online, including resetting phone, without success.  i have not been able photos , messages, , though have been holding out surface phone, may need rethink upgrade plan if continues.

see if these older posts help:

https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdaccount/error-code-85010014-in-two-different-lumias-with/5da65cd1-9721-4b4d-b430-a6af7aa996b0

https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdsettings/error-85010014-when-syncing-microsoft-account/1887afe1-52db-4f6c-aaff-f9e431856c3b

Mobile Devices / Microsoft Lumia and Nokia Lumia