Cannot upgrade from 15063 to 16199. It is in a loop where I now have - Microsoft Community

hello everyone,

i having an issue going build 15063 build 16199.1000 (rs_prerelease). can see in screenshot has downloaded installation 11 times , working on 12th. restart , comes the login screen , once logged on notification action center that restart required finish upgrading computer. don't actually failure messages. seems stuck in loop.

it downloading 12th package instance. have seen issues posted similar don't error messages or progress percentages during installation. reboots, gives me action center notification need reboot finish installation , goes downloading instance.

my specs follows:

os name microsoft windows 10 pro
version 10.0.15063 build 15063
os manufacturer microsoft corporation
system name surfacepro3_pc
system manufacturer microsoft corporation
system model surface pro 3
system type x64-based pc
system sku surface_pro_3
processor intel(r) core(tm) i7-4650u cpu @ 1.70ghz, 2301 mhz, 2 core(s), 4 logical processor(s)
bios version/date american megatrends inc. 3.11.2150, 2017-04-26
smbios version 2.8
embedded controller version 32.00
bios mode uefi
baseboard manufacturer microsoft corporation
baseboard model not available
baseboard name base board
platform role slate
secure boot state on

measures taken far resolve problem looking in event log, posting feedback hub , looking answer problem in both fh , forum. have done requisite online searches using both bing , google resulted in thousands of posts either old or not same. see 16199 seems having lot of installation problems lot of people in different situations mine. going 15063 , no error messages system.

any on matter appreciated.

thanks in advance,

henry

have read forum installing latest iso 16193 first , update?

latest iso:
https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewadvanced

Windows Insider Program / Windows Insider Preview / Windows Update / PC