Botched Insider Update causing unfixable reboot loop on Lumia 830 - Microsoft Community


hello

my l830 (lumia 830) registered in insiders program. botched update ms distributed last week bricked (infinite boot loop).

source

unfortunately, wdrt (windows device recovery tool), has helped in other situations, of no here. @ point phone supposed put recovery mode reset , re-enters infinite boot loop. in wdrt log file find error:

2017-06-06 19:54:26z | 5368 (windowsdevicerecoverytool) | 0x00000007 | windowsdevicerecoverytool.exe | microsoft.windowsdevicerecoverytool.controllers.flowcontroller | error |  | <!cdata[[microsoft.windowsdevicerecoverytool.model.exceptions.checkresetprotectionexception: reading reset protection status failed. phone: 1.1, ffu:
   @ microsoft.windowsdevicerecoverytool.lumiaadaptation.services.thor2service.checkresetprotectionstatus(phone phone, cancellationtoken cancellationtoken)
   @ microsoft.windowsdevicerecoverytool.lumiaadaptation.services.thor2service.flashdevice(phone phone, cancellationtoken cancellationtoken)
   @ microsoft.windowsdevicerecoverytool.lumiaadaptation.services.lumiaadaptation.flashdevice(phone phone, cancellationtoken cancellationtoken)
   @ microsoft.windowsdevicerecoverytool.businesslogic.services.adaptationmanager.flashdevice(phone phone, detectiontype detectiontype, cancellationtoken token)
   @ microsoft.windowsdevicerecoverytool.controllers.flowcontroller.flashdevice(detectiontype detectiontype, cancellationtoken token)]]>

i'm unable manually force l830 recovery mode (power + volume button), phone reboots before enter recovery mode.

what do? can send in service?

* moved mobile devices

turn phone off, hold 'volume up' , press start button. lightning bolt , gear icon should show on screen shortly, release 'volume up' button. phone in state can use windows device recovery tool.

https://support.microsoft.com/en-us/help/12379/windows-10-mobile-device-recovery-tool-faq


 when connect phone pc use tool not detected.  select "my device not detected." navigate phone brand , model appropriate. begin recovery.



Windows Insider Program / Windows Insider Preview / Repair and recovery / Phone



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