Apps shutting down automatically - Microsoft Community

using lumia 640xl, camera , other apps shut down while use them , battery drains water. i've stopped background apps , phone still new.

are referring article windows 10 update history? if yes, latest update windows phone creators update os build 10.0.15063.297. since performed hard reset, best use windows device recovery tool resolve software problems on phone. remove everything, including apps, musics, photos, messages, , etc.

before using tool, make sure create up avoid data loss , restore files.

for more information, can visit windows device recovery tool faq.

let know result, , glad assist if need more help.

Mobile Devices / Microsoft Lumia and Nokia Lumia / Apps + Store / 600-series