Gift Card - Microsoft Community

microsoft gave me gift of $5 spend in windows store. i redeemed on day when message came. did through internet explorer , showed that redeemed process done. when check wallet can't find money. once again tried on wallet jjust said redeemed. please solve problem before expires.

moved mobile devices

hi,

microsoft community peer review technical support site windows
, other microsoft products , here volunteers. really
can't gift card or billing issues not have level
of access (for security reasons).

these may if applicable :

if working microsoft store.

microsoft store - sales , support
http://www.microsoftstore.com/store/msstore/html/pbpage.help_site_contact_us

1-877-my-ms-store (1-877-696-7786) for determination of order
status.

microsoft store - orders , shipping
http://www.microsoftstore.com/store/msstore/html/pbpage.help_orders_shipping#ms_help_topics_at6

microsoft - gift cards
https://commerce.microsoft.com/paymenthub/help/show/toc_link_no_50 

microsoft - billing
https://commerce.microsoft.com/paymenthub/help

microsoft - support - see accounts , billing on left under contact us
https://support.microsoft.com/en-us/contactus#

call microsoft customer service direct - 1-800-642-7676 - hours 5 am
til 9 pm pst time (usa) - saturday , sunday, 6:00 – 3:00 pm
pst time (usa). in canada, call (877)568-2495.

contact microsoft customer service
http://support.microsoft.com/kb/295539

hope helps.
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rob brown - microsoft mvp <- profile - windows , devices it : bicycle - mark twain said right.        

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