mobile store problem - Microsoft Community


untill have been able add games ee mobile bill,but store seems think i'm on t mobile , cant seem change this,iv tried logging out , setting new payment option offer me 3 or o2 in drop down ,i use nokia lumia 650,please can me?

hi rich,


can more of network provider concern or phone's software issue. can first perform soft reset, method not remove @ phone, , safe attempt in situation. after performing soft reset, try check if issue persists.

we suggest contact network provider further assistance.

please let know happened.

regards.



Mobile Devices / Microsoft Lumia and Nokia Lumia / Apps + Store / 600-series



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