Windows 10 Internet Explorer 11 after KB4013418 installed getting - Microsoft Community

windows 10 internet explorer 11 after kb4013418 installed getting internet explorer has stopped working, event viewer shows faulting module jscript9.dll.

happens website http://home.suddenlink.net/ after leaving browser open 5 10 minutes, error "internet explorer has stopped working" occur.

event viewer shows faulting module jscript9.dll.

issue started after kb4013418 installed. 

windows 10 home 10.0.14393

internet explorer 11 11.1066.14393.0 update version 11.0.41

uninstalled add-ons ie 11. no difference. scanned pc various av programs nothing found. created new user same symptoms. 

issue occurs ie 11.

any in determining why occurring appreciated.

event viewer details

log name:      application

source:        application error

date:          4/29/2017 4:15:57 pm

event id:      1000

task category: (100)

level:         error

keywords:      classic

user:          n/a

computer:      study-pc

description:

faulting application name: iexplore.exe, version: 11.0.14393.953, time stamp: 0x58ba5cce

faulting module name: jscript9.dll, version: 11.0.14393.953, time stamp: 0x58ba589d

exception code: 0xc0000005

fault offset: 0x000ac1fc

faulting process id: 0x1b50

faulting application start time: 0x01d2c128ba3bf51a

faulting application path: c:\program files (x86)\internet explorer\iexplore.exe

faulting module path: c:\windows\system32\jscript9.dll

report id: 4e96ed7e-9060-426c-b4cd-f52860519288

faulting package full name:

faulting package-relative application id:

event xml:

<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <system>

    <provider name="application error" />

    <eventid qualifiers="0">1000</eventid>

    <level>2</level>

    <task>100</task>

    <keywords>0x80000000000000</keywords>

    <timecreated systemtime="2017-04-29t21:15:57.954792700z" />

    <eventrecordid>12642</eventrecordid>

    <channel>application</channel>

    <computer>study-pc</computer>

    <security />

  </system>

  <eventdata>

    <data>iexplore.exe</data>

    <data>11.0.14393.953</data>

    <data>58ba5cce</data>

    <data>jscript9.dll</data>

    <data>11.0.14393.953</data>

    <data>58ba589d</data>

    <data>c0000005</data>

    <data>000ac1fc</data>

    <data>1b50</data>

    <data>01d2c128ba3bf51a</data>

    <data>c:\program files (x86)\internet explorer\iexplore.exe</data>

    <data>c:\windows\system32\jscript9.dll</data>

    <data>4e96ed7e-9060-426c-b4cd-f52860519288</data>

    <data>

    </data>

    <data>

    </data>

  </eventdata>

</event>

hi,

does happen on web pages (eg. example homepage).... please include links website(s) having problems questions.. (copy , paste ie address bar)....

if happens on 1 website try

select tools>compatibility view settings>check "include updated website lists microsoft"...

(close , restart ie (you need connected internet) full changes take affect).

regards.

Internet Explorer / Internet Explorer 11 / Windows 10