Cameras not working after phone was formatted - Microsoft Community


split thread.

[quoted]

i own lumia 535 , both cameras front , not working after formatted phone yesterday. after clicking on icon black screen appears loading written on sec , again home screen appears

[end quoted]

me too, hope microsoft can fix problem.

                                                                ***post moved moderator appropriate forum category.***

hi rosman,

this issue may hardware or software related given settings , issue
occurred after formatted device. let's start working on checking if there's pending phone software update. check, go settings  > update & security > phone update >  check updates see if updates available.

if issue still not resolved after updating phone software, next workaround phone , perform hard reset. hard reset phone, go settings > system > > reset phone.

note: please create backup before performing hard reset phone memory wiped out. creating backup, here's how: back stuff.

we're here if have further questions.

regards.



Mobile Devices / Microsoft Lumia and Nokia Lumia / Camera, photos + videos / 500-series



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