Need help with my lumia - Microsoft Community


having problems nokia lumia 520. after updated os 8.1 airplane mode wont turn off. please help. tried using nokia software recovery tool , windows device recovery tool seem not functioning well.

hi,

we suggest perform hard reset. can reset phone under settings: settings  > > reset phone. make sure of files before performing hard reset. 

go settings > backup > apps + settings > back now.

let know results.

regards.



Mobile Devices / Microsoft Lumia and Nokia Lumia / Settings / Other/Unknown



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