Windows phone freezing issue - Microsoft Community

ever since latest update on phone i've been having issue freezing every 20-30 minutes of use. know of several different people different makes , models have had same issue i'm assuming software problem. i'll scrolling down while reading article , whole thing freeze , become unresponsive. spamming power button work whole phone needs restarting. it's not either. freeze after screen has been locked. know causing or how fix it? in advance. 

thanks heads up, jess.

please lodge issue @ our feedback hub our engineers @ , improve on next update.

to send feedback, follow steps below:

1. go apps, search feedback hub app.
2. open menu icon @ top left side.
3. select feedback, @ top right side, tap add button (+).
4. select problem , fill box details needed.
5. select right category suggestion , submit.

should prefer go previous settings of phone prior creator's update, suggest running windows device recovery tool (wdrt) on phone.

let know if experienced challenges on using wdrt.

Mobile Devices / Microsoft Lumia and Nokia Lumia / Software update / Other/Unknown