gmail sign in problems with internet explorer - Microsoft Community

i have windows 7 professional internet explorer 11 on pc. suddenly, in last  2 3 weeks, it has become impossible sign use gmail sign in page.

if enter www.gmail.com, sign in page click on gmail account name, in order enter password, the page closes , reverts google.

why happening? assume google , internet explorer don't know.

can offer solutions?

thank you

hi,

there different factors can contribute issue you're facing not being able sign in gmail using internet explorer 11. related recent update installed in computer or browser settings. resolve sign in issue, kindly answer questions below:

• were there recent updates installed or changes made in computer?
• have tried using different browser , see if same issue occurs?
• what other troubleshooting steps have tried?

as initial recommendation, can follow steps in article: view , delete browsing history in internet explorer clear browsing history , saved information in browser.

feel free reach out further concerns.

Internet Explorer / Internet Explorer 11 / Windows 7