Unable to load graphs in favorite website - Microsoft Community

since last cumulative security update internet explorer 11 have been unable load graphs, have been able load, in visited websites.

i can load graphs in these websites without problem using firefox.

i did not have problem before latest cumulative security update dated 16 december 2016.

i running ie 11 update version 11.0.38 (kb3203621) windows 7 sp1 64bit.

something in last update has affected graphic performance.

would microsoft tech please comment.

thank you.

hi roger,

by default, internet explorer 11 uses graphics processing unit (gpu) rendering mode. if internet explorer 11 determines current video card or video driver doesn't support gpu hardware acceleration, it'll use software rendering mode.

check software rendering mode. that, follow steps below.

1. open internet explorer desktop, click tools menu, , click internet options.

2. on advanced tab, go accelerated graphics section, , turn on software rendering mode choosing use software rendering instead of gpu rendering box

if use software rendering instead of gpu rendering option greyed out, means current video card or video driver doesn't support gpu hardware acceleration.

let know how went.

Internet Explorer / Internet Explorer 11 / Windows 7