15031 rs2 update results in black screen - Microsoft Community


when updating 15031 rs2 14986, "finalizing settings" after logging in fails ("this taking longer expected...") , after long while there black screen. ctrl+alt+del , restart results in same black screen after logging in. task manager shows after long while when selected, cannot start explorer.exe. , file open dialog results in hourglass , task manager hangs.

the thing i've been able shift-click restart , revert previous version. has worked every time.

now, since update automatically pushed , installed every night, need start day reverting previous version. before opt out of preview builds in wait working version - there want me first? logs, files, anything?

have done hard reboot?  hold down power button until lights off.  wait 20-30 seconds restart power button.


Windows Insider Program / Windows Insider Preview / Install, upgrade, and activate / PC



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