error code 80040154 - Microsoft Community


of yesterday i've been unable play video files on lumia 650, ones recorded minutes before, error code, i've got no pending updates , don't connect computer/laptop, affected videos on facebook too. software problem? i've not changed anything.

hi,

we suggest perform hard reset. can reset phone under settings: settings  > > reset phone. make sure of files before performing hard reset. 

go settings > backup > apps + settings > back now.

let know how goes.

regards.



Mobile Devices / Microsoft Lumia and Nokia Lumia / Camera, photos + videos / 600-series



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