Several issues: Microsoft Edge has stopped working. pdf files down - Microsoft Community


my microsoft edge has stopped working.  i can no longer open home page.   when click on tool bar open it, page blank , frozen.  i tried set explorer instead, cannot seem find on control panel optional default browser.  

also, of pdf documents down loaded 1 drive not open.  is there known issue?

*** moderator's note: post moved appropriate forum category. ***

hello spencer,

regarding concern, issue must have been caused microsoft edge browser's cache , cookies data. try clearing said browser's data doing following:

  1. launch microsoft edge.
  2. click on ellipsis icon located on top corner of browser.
  3. click on settings.
  4. click choose clear under clear browsing data.
  5. put check mark on cookies , saved website data , cache , data files.
  6. click on clear button.
  7. once done, close , re-launch microsoft edge.
  8. open pdf document files.

if issue persists after clearing mentioned data, reset microsoft edge browser via powershell.

do following:

  1. launch powershell as administrator.
  2. type in code below in powershell console.
    get-appxpackage -allusers -name microsoft.microsoftedge | foreach {add-appxpackage -disabledevelopmentmode -register “$($_.installlocation)\appxmanifest.xml” -verbose}
  3. exit powershell once done.
  4. launch microsoft edge , open pdf document files.

important: make sure microsoft edge browser not running before resetting via powershell. lose saved data doing this.

let know happens after doing said troubleshooting steps.



Microsoft Edge / All other issues / Windows 10



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