IE11 crashes when opening Developer tools on CRM - Microsoft Community


i open dynamics crm trial version 8.2.0.780 on ie 11 (windows 10).

i press f12 on dashboard open developer tools.

ie crashes.

this error logged in eventvwr

faulting application name: iexplore.exe, version: 11.0.14393.0, time stamp: 0x57899082
faulting module name: mshtml.dll, version: 11.0.14393.447, time stamp: 0x5819c1b5
exception code: 0xc00000fd
fault offset: 0x004ed15e
faulting process id: 0x14c4
faulting application start time: 0x01d283a6e08f08f6
faulting application path: c:\program files (x86)\internet explorer\iexplore.exe
faulting module path: c:\windows\system32\mshtml.dll
report id: e5a0298c-cce8-4162-8bc6-f9862f941da5
faulting package full name: 
faulting package-relative application id: 

any ideas how might prevent this? thanks!

hi brecht,

for internet explorer concern, recommend methods below:

method 1: perform clean boot.

a clean boot performed start windows using minimal set of drivers , startup programs. isolate if issue third party program. instructions, please check article: how perform clean boot in windows.

method 2: run system file checker scan.

system file checker utility in windows allows users scan corruptions in windows system files , restore corrupted files.

  1. right-click start button, select command prompt (admin)
  2. enter sfc /scannow

method 3: turn off add-ons , extensions.

  1. right-click start button, select run.
  2. type iexplore -extoff , press enter.

let know how goes.



Internet Explorer / Internet Explorer 11 / Windows 10



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