IE11 crashes when opening Developer tools on CRM - Microsoft Community
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i open dynamics crm trial version 8.2.0.780 on ie 11 (windows 10).
i press f12 on dashboard open developer tools.
ie crashes.
this error logged in eventvwr
faulting application name: iexplore.exe, version: 11.0.14393.0, time stamp: 0x57899082
faulting module name: mshtml.dll, version: 11.0.14393.447, time stamp: 0x5819c1b5
exception code: 0xc00000fd
fault offset: 0x004ed15e
faulting process id: 0x14c4
faulting application start time: 0x01d283a6e08f08f6
faulting application path: c:\program files (x86)\internet explorer\iexplore.exe
faulting module path: c:\windows\system32\mshtml.dll
report id: e5a0298c-cce8-4162-8bc6-f9862f941da5
faulting package full name:
faulting package-relative application id:
any ideas how might prevent this? thanks!
hi brecht,
for internet explorer concern, recommend methods below:
method 1: perform clean boot.
a clean boot performed start windows using minimal set of drivers , startup programs. isolate if issue third party program. instructions, please check article: how perform clean boot in windows.
method 2: run system file checker scan.
system file checker utility in windows allows users scan corruptions in windows system files , restore corrupted files.
- right-click start button, select command prompt (admin)
- enter sfc /scannow
method 3: turn off add-ons , extensions.
- right-click start button, select run.
- type iexplore -extoff , press enter.
let know how goes.
Internet Explorer / Internet Explorer 11 / Windows 10
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