when try boot windows defender offline, sent dell smart repair. if try , close or go smart repair continue restart cycle, computer shuts down instead of restarting , booting window windows defender offline
moved virus & malware
answer-by-number:
1. did computer come win10 preinstalled, did you clean install of win10, or did upgrade win7 computer or win8.1 computer [<=pick one!] to win10?
2. manufactured computer (e.g., dell; hp; acer; lenovo; asus)?
3. has norton application or mcafee application ever been installed on computer since bought it?
4. have ever run norton removal tool and/or mcafee consumer products removal tool?
5. version & os build of windows 10 is installed?
- press & hold windows key , press the r key. in the run dialog, type winver , press the enter key.
Windows Insider Program / Windows Insider Preview / Security, privacy, and accounts / PC
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