Microsoft Windows Phone 10 contacts, SMS and MMS backup & restore - Microsoft Community


in lumia 640 xl newest windows 10 can´t backup contacts, sms , mms embedded utility backup & restore. 

backup starting, fail after few second

https://youtu.be/jwn7kpbh7kg

hi yard,

we'd know more concern. isolate concern, please answer following questions:

  • which os build installed on phone? check, go settings > system > about > more info.
  • are connected stable internet connection?
  • what troubleshooting steps have done far?

we're looking forward response.



Mobile Devices / Microsoft Lumia and Nokia Lumia



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