Windows media player crashing at will - Microsoft Community


source
windows media player

summary
stopped working

date
‎02/‎02/‎2017 2:16 pm

status
report sent

description
faulting application path: c:\program files (x86)\windows media player\wmplayer.exe

problem signature
problem event name: appcrash
application name: wmplayer.exe
application version: 12.0.15025.1000
application timestamp: 495c749f
fault module name: wmp.dll
fault module version: 12.0.15025.1000
fault module timestamp: fe0af4e9
exception code: c0000005
exception offset: 005ffa39
os version: 10.0.15025.2.0.0.256.48
locale id: 1033
additional information 1: 2beb
additional information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
additional information 3: 05a3
additional information 4: 05a312360da69d525db68c06369381b6

information problem
bucket id: 8a135f1fbd9db0414f9f16cbd8a4e167 (108717029828)

seems no event tied crash

***post moved moderator appropriate forum category.***

hi,

kindly provide following information assist better concern.

1. changes have made prior issue?

2. crashing after launched app or when play it?

for initial troubleshooting, may refer link.

looking forward response.



Windows Insider Program / Apps on Insider Preview / Windows Media Player



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