Apps Only Loading and loading. - Microsoft Community

well. i'm talking of apps. whatsapp & imo. no launch. when tap apps keeps loading loading loading......(whatsapp) or shows program's opening wallpapers.(imo)

i took 2 steps solving neither did work.

1.i reinstalled apps.

2.i reset phone solve problem thought maybe ram became slow caches of other apps.

what now?

do need change phone?

hi,

we suggest perform hard reset. can reset phone under settings:settings  > > reset phone. make sure of files before performing hard reset. 

go settings > backup > apps + settings > back now.

let know how goes.

regards.

Mobile Devices / Microsoft Lumia and Nokia Lumia / Apps + Store