Error Code 86000c09 on Lumia 635 main outlook.com account - Microsoft Community


on trying sync main outlook.com account on noika lumia 635, error message;

'we're having trouble connection eas.outlook.com. contact support person or service provider. error code: 86000c09'.

this has been happening since friday 20th jan.

how go resolving this?

hi,

let's start working on checking if there's pending phone software update. check it, go settings> under system, tap phone update> check updates.

after updating phone software, suggest perform soft reset. soft reset phone, press , hold power , volume down buttons @ same time until phone restarts.

let know results.

regards.



Mobile Devices / Microsoft Lumia and Nokia Lumia / Microsoft account / 600-series



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