Remote desktop crashing - Microsoft Community

since updating 16226 cannot use remote dektop connection remote computers.  i log in remote computer comes second , can click , things around 2-3 seconds in "remote desktop connection has stopped working" error , crashes.

i have tried multiple computers, non standard ports , same thing happens.

oddly not seeing other people issue.

the error in event viewer generic:

faulting application name: mstsc.exe, version: 10.0.16226.1000, time stamp: 0xc09658e0
faulting module name: ntdll.dll, version: 10.0.16226.1000, time stamp: 0x58e7c02f
exception code: 0xc0000409
fault offset: 0x000000000008fc8f
faulting process id: 0x1f54
faulting application start time: 0x01d2ee930212f840
faulting application path: c:\windows\system32\mstsc.exe
faulting module path: c:\windows\system32\ntdll.dll
report id: 5dfa9c61-2066-4b3a-9843-40acee9e7256
faulting package full name: 
faulting package-relative application id: 

thanks in advance help.

hi ben,


issue might due software conflicts have occurred when updated windows. recommend perform clean boot to troubleshoot issue. to perform clean boot, follow steps on link.


if need further assistance.

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